What's protected?
Not as described
Major undisclosed issues.
Can't get in?
Broken lockbox, no-show host, wrong address.
Need a cab?
Incurred travel costs to your new stay.
Broken essentials?
No hot water, no AC, no heating.
FAQs
No. Travel insurance covers your trip getting there and back, possibly including things like baggage, travel delay and medical expenses. Kuvvi protects the vacation rental stay, so you don’t face any unpleasant costs when things go when. Read the full T&Cs.
Tell us what happened – when, where, and what went wrong. We’ll get back to you within 30 minutes.
We usually send you the money within 48 hours of approval, at maximum within 3-5 business days of the submission.
You’re protected up to 120% of the cost of your stay. For example, if you’ve paid for a $2500 villa and the place is uninhabitable, we’ll protect you for up to $3000 to reimburse any added costs, including travel to your new accommodation.